Customer Support
TERMS AND CONDITIONS
1. Acceptance of Terms
These Terms constitute a binding agreement between you and Build Bazaar (“we,” “us,” or “our”). Your access to and use of the Site and Services is conditioned on your acceptance of all the terms and conditions stated here. These Terms apply to all visitors, users, and others who access or use the Site and Services.
2. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior written notice. Your continued use of the Site and Services following the posting of any changes to the Terms constitutes acceptance of those changes. It is your responsibility to periodically review the Terms to stay informed of updates.
3. User Accounts
You may need to create an account (“Account”) to access certain parts of the Site and Services. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach. We reserve the right to terminate or suspend your account at any time for any reason.
4.Orders and Payment
By placing an order on the Site, you agree to pay the listed price for the products you select, including any applicable taxes and shipping fees. We accept various payment methods as listed on the Site. Your order confirmation is not a confirmation of our acceptance of your order. We reserve the right to cancel your order at any time before shipment for any reason, including product availability, errors in pricing information, or issues identified with your payment.
5.Shipping and Delivery
We will ship your order to the address you provided during checkout. Shipping times may vary depending on your location and the products ordered. We are not responsible for delays in shipping caused by circumstances beyond our control, such as weather or carrier delays.
6.Returns and Exchanges
We do not offer returns but only exchanges on unused and unopened products within 14 days of purchase. Please refer to our separate Return Policy for detailed instructions and any exceptions.
7. Intellectual Property
The Site and Services contain intellectual property owned by Build Bazaar, including trademarks, copyrights, and other proprietary rights. You agree not to reproduce, modify, distribute, or commercially exploit any of this intellectual property without our written permission.
8. Limitation of Liability
We are not liable for any damages arising out of your use of the Site or Services. This includes but is not limited to, direct, indirect, incidental, consequential, or punitive damages.
9. Indemnification
You agree to indemnify, defend, and hold harmless Build Bazaar, our officers, directors, employees, agents, and licensors from and against any and all claims, losses, damages, liabilities, costs, and expenses (including attorneys’ fees) arising out of or relating to your use of the Site or Services.
10. Termination
We may terminate your access to the Site and Services for any reason, at any time, without notice.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of British Columbia, without regard to its conflict of law provisions.
12. Entire Agreement
These Terms constitute the entire agreement between you and Build Bazaar regarding your use of the Site and Services.
13.Contact Us
If you have any questions about these Terms, please contact us at info@buildbazaar.ca
14. Warranties
Please contact Build Bazaar for warranties specific to the product
15. Conditions of Warranty
This warranty is valid only for the original purchaser and is not transferable.
You must provide proof of purchase (receipt or invoice) to claim warranty service.
The warranty applies only to defects present at the time of purchase. Damage caused by wear and tear, improper installation, modification, misuse, negligence, or natural disasters is not covered.
Regular maintenance as outlined in our product manuals is required to maintain the warranty.
16. Sole Remedy
Our sole obligation under this warranty is to repair or replace, at our discretion, any defective product. We may offer a prorated refund based on the remaining warranty period in certain situations.
17. Disclaimer of Liability
Build Bazaar is not liable for any indirect or consequential damages arising from the use of our products. This includes, but is not limited to, damage to property, lost profits, or personal injury.
18. Limitation of Liability
Our liability under this warranty shall not exceed the purchase price of the product.
19. Consumer Rights
These warranty terms are offered in addition to any statutory rights you may have as a consumer.
20. Changes to Warranty
We reserve the right to modify this warranty at any time without prior notice.
21. Contact Us
For warranty claims or questions, please contact us at (604) 218-8855 or info@buildbazaar.ca